PLEASE NOTE: We have separate polices for General Needs and Housing with Support applications – both are below.


Introduction

West Herts Homes provides accommodation for general needs applicants, and also for people who require some support to live independently where they have a support agreement in place.

 

Key Principles

 

West Herts Homes will:

  • Act fairly, openly, and accountably in managing all applications for accommodation
  • Aim, at all times, to allocate accommodation according to priority of need
  • In accommodation with shared facilities, aim to place applicants in accommodation that is suitable for their needs while balancing the needs of existing residents
  • Accept applications from local authorities, statutory agencies, and directly from applicants
  • Require all applicants to complete an application form, and sign a declaration that they have no known personal needs or behaviours that may prevent them from sustaining a tenancy
  • During any calendar year, WHH will aim to reserve 20% of allocations for transfers within its own housing stock
  • By transfer, exchange, through new allocations, and through regular review, make the best use of the accommodation that it manages
  • Publish data on its company website, about how properties were allocated, on an annual basis    

  To be considered for a tenancy with West Herts homes, applicants should familiarize themselves with this policy, and complete an application form to join our waiting list.  Applications must be renewed every 12 months.

Objectives of this policy

         The objectives of this policy are to:

  • Offer choice to residents, giving preference to those in priority need
  • Meet local housing need and prevent homelessness by working in partnership with local authorities and other agencies
  • Create sustainable tenures and contribute to the development of stable communities by effectively and responsibly letting homes
  • Make the process of letting our properties as efficient and transparent as possible
  • Enable mobility for residents by facilitating transfers and exchanges and promoting the use of independently managed exchange programmes

 

We will let our homes to:

  • people nominated by their local authority
  • people nominated under local choice-based lettings arrangements
  • people referred to us by partner agencies
  • people who are registered on WHH’s own housing list
  • people who are the subject of a nomination from a local authority

 

Priority Groups

 All accommodation is allocated according to relative priority need, with the 4 priority groups being:

 

Group A:  applicants nominated by a local authority, or partner agency, where the applicant is homeless or threatened with homelessness, or has a medical condition that makes their current accommodation unsuitable for their needs 

Group B:   applicants nominated by a local authority, where there is a choice based lettings policy in place, and WHH have confirmed that they wish to be part of this arrangement

Group C:   applicants that have registered on WHH’s housing list, where their current accommodation is unsuitable for their needs, and this has been confirmed by a medical practitioner, social worker, or O.T.

Group D:   existing WHH tenants, who have registered to transfer to another property, or WHH believes it would be beneficial to the applicant and to WHH to approve a move on management grounds. Management transfers will only be authorised when approval has been given by the Chief Executive 

Where WHH has received financial or other support in kind from a local authority to acquire or develop property, WHH will enter into a nominations agreement to house applicants referred by the local authority.  Applicants must meet WHH’s eligibility criteria, and if it is not possible to house an applicant directly as part of the acquisition / development, WHH will commit to making an offer of suitable alternative accommodation within an agreed time period.

At any time, West Herts Homes reserves the right to refuse to accept an application for accommodation, or a request to transfer. Where these circumstances apply, the applicant will be given the reasons for the decision.

West Herts Homes also reserves the right, at any time, to override normal allocations procedures, where there is a need to deal with an issue of low demand, or to respond to an urgent housing management issue or to an emergency. 

 

General Needs Applicants

Eligibility

To be offered accommodation with WHH applicants must:

  • have a housing need
  • be over 18 years of age
  • have a right to reside in the UK
  • not own their home or their own residential accommodation elsewhere
  • not hold another tenancy elsewhere
  • not currently be serving a custodial sentence
  • have no convictions that are “unspent” for offences involving assault, sexual assault, offences against vulnerable people, acts of terrorism, or the use of or the dealing of illegal substances
  • have not been previously evicted for breach of tenancy from another landlord
  • not be known to have a history of anti social behaviour or other behaviours ( e.g., hoarding ) that may create a breach of West Herts Homes tenancy conditions
  • have no outstanding debts to WHH ( rent arrears, rechargeable repairs, or other debt )

 

Housing with Support

Introduction

West Herts Homes has defined the client groups that it will accept applications for accommodation from.  West Herts Homes will provide accommodation for people who can live independently with support.

Eligibility

To be offered accommodation with WHH applicants must:

  • have a housing need
  • be over 18 years of age
  • have a right to reside in the UK
  • have confirmation that an appropriate support package will be in place before a tenancy is

     offered

  • not own their home or their own residential accommodation elsewhere
  • not hold another tenancy elsewhere
  • not currently be serving a custodial sentence
  • have no convictions that are “unspent” for offences involving assault, sexual assault, offences against vulnerable people, acts of terrorism, or the use of or the dealing of illegal substances
  • have not been previously evicted for breach of tenancy from another landlord
  • not be known to have a condition or behaviours (e.g. hoarding) that may create a breach of West Herts Homes tenancy conditions
  • have no outstanding debts to West Herts Homes (rent arrears, rechargeable repairs or other debt)
  • be able to demonstrate that they can sustain a tenancy, with support.